Libraries Respond: Protecting and Supporting Transgender Staff and Patrons
In recent years, the transgender community has been under attack and has been threatened with the violation of their human rights. From the 2016 bathroom bill to the 2020 reversal of transgender health protections from the Federal government, the trans community and allies have been tirelessly fighting against bigotry.
Libraries must actively affirm and support the safety and rights of transgender people.
Definitions
Transgender: "An umbrella term for people whose gender identity and/or gender expression differs from what is typically associated with the sex they were assigned at birth. People under the transgender umbrella may describe themselves using one or more of a wide variety of terms - including transgender." (GLAAD)
Gender Identity: "Our deeply held, internal sense of self as masculine, feminine, a blend of both, neither, or something else. Identity also includes the name we use to convey our gender. Gender identity can correspond to, or differ from the sex we are assigned at birth. The language a person uses to communicate their gender identity can evolve and shift over time, especially as someone gains access to a broader gender vocabulary." (Gender Spectrum)
Transition: “Transitioning is a term commonly used to refer to the steps a transgender, Agender, or non-binary person takes in order to find congruence in their gender. But this term can be misleading as it implies that the person’s gender identity is changing and that there is a moment in time when this takes place. More typically, it is others’ understanding of the person’s gender that shifts. What people see as a “transition” is actually an alignment in one or more dimensions of the individual’s gender as they seek congruence across those dimensions. A transition is taking place, but it is often other people (parents and other family members, support professionals, employers, etc.) who are transitioning in how they see the individual’s gender, and not the person themselves. For the person, these changes are often less of a transition and more of an evolution." (Gender Spectrum)
Gender Expression: "This is our “public” gender. How we present our gender in the world and how society, culture, community, and family perceive, interact with, and try to shape our gender. Gender expression is also related to gender roles and how society uses those roles to try to enforce conformity to current gender norms." (Gender Spectrum)
Non-Binary: "Most people – including most transgender people – are either male or female. But some people don't neatly fit into the categories of "man" or "woman," or “male” or “female.” For example, some people have a gender that blends elements of being a man or a woman, or a gender that is different than either male or female. Some people don't identify with any gender. Some people's gender changes over time.
People whose gender is not male or female use many different terms to describe themselves, with non-binary being one of the most common. Other terms include genderqueer, agender, bigender, and more. None of these terms mean exactly the same thing – but all speak to an experience of gender that is not simply male or female." (National Center for Transgender Equality)
Creating the Trans-Inclusive Library: A Practice Guide
In addition to the suggestions below we encourage you to fully explore and contribute to this guide, developed by Brett D. Currier and Tessa White, which creates activities that librarians and their parent institutions can complete in order to create a more inclusive environment for trans students, employees, and patrons.
How to Protect and Support Staff
Ensure that HR allows language that is welcoming for transgender applicants. Questions on forms requesting that staff indicate gender should not include the term "other."
- Harvard Business Review- Creating a Trans-Inclusive Workplace
- Human Rights Campaign - Trans Toolkit for Employers
Normalize staff members introducing themselves with their pronouns.
Hold EDI trainings strategically. These trainings should not be in reaction to an incident and should not be one-offs.
Review library policies.
Host role-playing opportunities for staff to respond to inappropriate comments. The more practice there is, the better staff will be prepared to address questions and comments while properly representing the library.
- Responding to Sexism, Homophobia and Transphobia: Tips for Parents and Educators of Younger Children
Refrain from using gendered language (ladies and gentlemen, guys, mailman, etc.)
Consider gender-neutral bathrooms for staff as well as library conferences.
- Gender-Inclusive Restrooms Information Guide for Conference Attendees
- Gender-neutral Bathrooms in Libraries
How to Protect and Support Patrons
Remove questions on library card applications that ask for gender.
Have clear signage regarding bathroom use.
Normalize using the pronoun “they” when speaking about patrons. Do not assume to know someone’s pronouns.
- Intersections Blog - Improve your Customer Service Skills: Go Gender Neutral!
- Developing Best Practices for Serving Transgender Patrons at Academic Library Service Points
Partner with local trans community groups to provide resources and host programs.
Feature books with transgender main characters by transgender authors. These books should include books for all ages.
- Nonbinary Gender Identities in Media: An Annotated Bibliography
- Rainbow Round Table's Transgender Day of Remembrance Reading List
- Pride is Never On Pause: A Reading and Watching List Celebrating LGBTQIA+ for All Ages!
Pay attention to the needs of additionally vulnerable populations.
- Supporting Trans* Teens in the Public Library
- Point of Pride, including Black and Indigenous Centered, List of Support Organizations
Additional Organizations to Explore
- ALA's Rainbow Round Table
- The Trevor Project- Trans+ Gender Identity
- American Psychological Association - Transgender People, Gender Identity and Gender Expression
- ACLU - Know Your Rights - LGBTQ Rights
- Trans Awareness Project
- Transgender Law
ALA Statements
- 2020 ALA statement affirming the rights of transgender people
- 2018 ALA, GLBTRT continue to voice support of LGBTQ civil liberties
- 2017 ALA strongly protests rollback of protections for our nation’s transgender students
- 2016 ALA President, ALSC President, and GLBTRT Chair Urge North Carolina Governor to Repeal HB2
Many thanks to ALA's Rainbow Round Table for their feedback in creating this resource.
If you have any feedback or suggestions, please email us at diversity@ala.org.